Pestana Carlton Madeira Ocean Resort Hotel

Despite being fifty years old the hotel is generally still in excellent condition. I assume there have been renovations over the years. The pool is lovely and the location is excellent with Funchal just a twenty minute walk away. It's great the area where you can swim in the sea is a small 'harbour', which offers much better protection from the waves than their neighbour hotels. For those (like my son) who are into Ronaldo, his house and museum are a ten minute walk away. The staff are incredible and simply cannot do enough for you - everyone from the reception staff, the waiters, the pool boys, the people that fix things and even the cleaners.

Location was superb. Staff were very friendly and helpful, in particular, the doorman, G Rodrigues and the officer , Gomez, who dealt with our check -in. Evening entertainments were lovely. Food was good. Very helpful staff in room service . Happy to recommend and definitely visit again. As a negative fact, wish to say that the house-keeping staff should pay more attention to the kettles and irons that are provided to the guests.

The hotel has a fabulous pool area overlooking the sea. The whole place is well-tended by staff. We were able to get an early check-in - reception rang us when the room was ready. Our room was spacious with a really comfy super king bed, plus sofa and I think we were given a bigger room than we had booked. The bathroom was huge with double sinks and separate shower and bath tub. There was a huge selection of food for all tastes at breakfast, including an omelette station. We were only there one night so didn't try the gym, etc.

A very enjoyable stay at Pestana Carlton. Our view was amazing overlooking the sea. They offered a wide selection of fruit, pastries, breads, cheeses, cold meats for breakfast. The hot food was also delicious. There was a chef who cooked you an omlette of your choice each morning. We dined al fresco most mornings overlooking the sea. It was breathtaking. Finally, a huge thank you to the staff at this hotel. They were so kind and helpful. They went above and beyond for us. We had the most memorable stay at this hotel. We will be back. 😊

Great hotel, resort, many pools, private beach, great room, balcony facing the ocean, small presents everyday on the bed, pub attached to the hotel, great lobby with live music everyday, great location- close to the centre of Funchal, many restaurants and coffee shops near the hotel just minutes walking.